Terms & Conditions

Last Updated: October 19, 2023

Terms & Conditions Information

The following terms and conditions ("TERMS") are worldwide, apply to all countries, and affect every user that visits our website ("https://stickz.co/ "), including the use of the associated online shop.

By accessing or using our website and services, you agree that you have read, understood, and agree to be bound to the following terms. If you're not eligible or do not agree to the following terms, you do not have our permission to use our website and services.

Please note that the "In plain English" parts are not part of this legal document nor legally binding. Their inclusion is solely to provide convenience.

In plain English:
These rules apply to everyone everywhere who visits our website. If you use our site, you're saying you agree to these rules. If you don't agree, then you can't use our site or shop. Also, these "in plain English" bits are here for convenience. They are not legally binding.

Account Registration and Information

Registration

To purchase products from this website, you must create an account and submit specific information, including but not limited to an email address, password, and billing information. You agree that all information is correct, current, accurate, and non-fraudulent. You will amend your account details accordingly if your personal and billing details change.

Age

You must be at least 13 years of age or older to use this site. If you are under the age of 18, you must get your parent or guardian to review and agree to the terms and conditions, as they should enter into these terms on your behalf.

Information

You agree that all information supplied may be used by Stickz to manage your account and process your orders.

Security

Stickz may, in its sole discretion, suspend or terminate your account if the information supplied is inaccurate, false, or fraudulent. Stickz may also suspend or terminate your account if you breach any policies, terms, or license agreements governing your use of our website, products, or any other contractual obligation. You are personally liable for any orders that you place or charges that you incur before termination.

Termination

You agree that all information supplied may be used by Stickz to manage your account and process your orders.

Privacy Policy

Stickz collects, stores, and uses data in accordance with the Stickz Privacy Policy.

In plain English:
To buy from our site, you need to make an account and give us some info like your email and billing details. Make sure your info is correct, and you keep your account secure. Also, we keep your data according to our privacy policy.

Website Content and Public Content

Website Content

While every effort is made to update the information contained on the Stickz website, neither Stickz nor any third-party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness, or reliability of the information, opinions, research information, data and content contained on the Stickz website and shall not be bound in any manner by any information contained on the site. Stickz reserves the right at any time to change or discontinue, without notice, any aspect, product, or feature of this website. No information shall be construed as advice, and information is offered for information purposes only.

External Links

External links may be provided for your convenience, but they are beyond the control of Stickz, and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links, you must refer to that external website's terms and conditions.

In plain English:
We do our best to keep our site updated, but we don't guarantee its accuracy, and changes can happen anytime without notice. We might link to other websites, but we're not responsible for their content.

Products, Delivery, and Refunds

Product Licensing

All Stickz products are bound by the terms of the copyright license agreement (Terms of Use). A copy of this agreement is also supplied within the zip file of all products.

Price Changes

Stickz may, at any time, change or alter the price of its products. Stickz does not offer refunds in the event of a price drop or promotional offers.

Digital Delivery

All orders placed on the Stickz website are delivered digitally via the internet. They are not sent via post or delivered to the customer as tangible goods.

Taxes

If applicable, EU customers are charged the EU VAT. The tax rate will be calculated according to the user's billing address at checkout. If you live outside the EU, you are responsible for paying any governmental taxes that may be imposed on your purchase.

Refund Policy

Stickz is proud of their products and believes anyone can get something valuable from them. However, on the other hand, Stickz understands that not every product may work for every producer. What Stickz values the most is the satisfaction of the customer. That's why Stickz offers a 30-day money-back guarantee.

Please note that the following restrictions apply at all times:
• Stickz only offers one refund per customer for only one product.
• Stickz does not provide full refunds for bulk orders. If you purchase multiple products within one order, you can only return one product.
• If a purchased product is not working due to pirated/cracked software, Stickz will not provide any support or refunds.

Once Stickz successfully refunds a product, you lose access to the royalty-free license. This means you no longer have permission to use that product for commercial and non-commercial purposes.

Since Stickz only sells digital products, the cooling-off rights that would typically apply to UK and EU users hereby do not apply to the Stickz online shop. You explicitly agree that Stickz continues with the execution of the contract before the expiration of the revocation period (typically 14-days). You hereby also declare you are aware of the fact that you lose your right of revocation with this agreement. The only withdrawal/return policy affecting the Stickz online shop is the 30-day money-back guarantee with the abovementioned restrictions.

If you want to submit a refund request, please send an email to the email address below. Ensure that you include your order number in the email. Although not mandatory, you can also let Stickz know why you're returning the product and help Stickz improve future products. Stickz usually processes your refund request in under 24 hours.

support@stickz.co

In plain English:
All our products come with certain rules (our copyright license). Also, everything you buy from us is digital - no physical deliveries. We'll charge tax if you're from the EU, but it's always included. While we offer refunds, note that our refund policy is restricted because we only sell digital products.

General

Disclaimers and Limitation of Liability

Under no circumstances shall Stickz be liable for any direct, indirect, incidental, consequential loss, liability, or damages arising under these terms and conditions or license agreement or in connection with the Stickz website. The foregoing limitation of liability shall apply in any action, whether in contract, tort, or any other claim. The user hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through the Stickz website.

Acceptance

By using the Stickz website, you agree to indemnify and hold harmless Stickz and its directors, employees, third-party content providers, designers, licensors, or the like from any losses, claims, demands, causes of actions, and judgments, including legal fees and court costs which may arise from any content, merchandise or services available through the Stickz website.

Applicable Laws

Any relevant terms and conditions, policies, license agreements, and notices shall be governed and construed according to Germany's laws. You hereby consent to the exclusive jurisdiction of Germany in respect of any disputes arising in connection with the Stickz website, merchandise, or any relevant terms and conditions, policies, license agreements, and notices or any matter related to or in connection therewith.

Alteration

Stickz may modify any relevant terms and conditions, policies, license agreements, or notices at any time. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions. Unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then-current version each time you visit the website.

Cession

Stickz shall be entitled to cede, assign, and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies, and notices to any third party.

No Partnership

Nothing herein shall be deemed to constitute a partnership, agency, or joint venture between You and Us.

In plain English:
All the boring legal stuff. Basically, we're not liable for any issues you might have when using our site or products, and just because you may use our products doesn't mean we're partners or owe you anything.

Contact us

For any additional questions or concerns regarding these terms and conditions, please get in touch via email below.

privacy@stickz.co