On every product page we mention the exact version number that is necessary to open that Soundbank properly. As long as you keep your plugins up-to-date you should never run into any trouble opening up our Soundbanks.

On every product page we mention the exact version number that is necessary to open the Project Files within a product. As long as you keep your DAW up-to-date you should not run into any issue opening up one of our Project Files.

We do not offer any free trials or free demos for our premium products. Instead we offer a 30-Day money back guarantee. If you purchase this product and feel like it wasn't worth the money, simply return it.

All samples and presets for both paid and free products on this site are 100% royalty free. This means you are allowed to utilize them for commercial use.
For a more in-depth look into our copyright policy visit our copyright page here.

Please note: Repackaging or redistribution of our products is strictly prohibited.

No, they are not. The samples and presets used in our project files are. However, the project file itself, the musical content, the melodies and the song itself is copyrighted towards us. You can't simply take a project file, render it and release it as your song. For a more in-depth look into our copyright policy visit our copyright page here.

Please note: Repackaging or redistribution of our products is strictly prohibited.

If for whatever reason you are not satisfied with any product you can get a full refund, no questions asked.
To request a refund contact us at support@stiickzz.pro. Make sure to include your order number in the email.
Also, make sure to read through our refund policy to ensure you are eligible for a refund.

All major credit cards like Visa, Mastercard, Discover, American Express and more can be used. We process our credit card payments using Stripe. Besides that we also accept payments through PayPal.

As soon as you successfully purchase a product you will receive an order confirmation email with all order details. You'll also be redirected from the Checkout page to another page that lets you visit your downloadable products right away. In addition to that you can always manually access your purchased products whenever you want by simply logging into your account and visiting the "My Downloads" sub-menu in the account menu.

All of our order emails are automated emails which sometimes get falsely flagged as spam. If you can't find anything in your inbox check your ads, spam and junk folder. Once you find it make sure to mark it as non-spam to prevent future emails from us ending up there.

If for whatever reason you lost your product, simply visit your account and go to the "My Downloads" section of your account to re-download all of your purchased products. We do not limit the amount of times you can download your purchases.

If you purchased some of our products on our old '.com' site, we will restore them for you for free on your new account on our new '.pro' site. Simply send your order numbers for all purchases you have done in the past to our support email support@stiickzz.pro. We will then restore your purchases for you within 24 hours.

If you are having a hard time purchasing a product or if our website is causing trouble during the checkout process, please contact our support at support@stiickzz.pro. Add the word "Checkout" right in at the beginning of the heading of the email. We will respond to those type of emails a lot quicker.

The download emails you receive from us are automated emails. Unfortunately these types of emails sometimes get falsely flagged as spam. If you didn't receive any email in your inbox check your ads, spam and junk folder. If you find it there, make sure to mark the email as non-spam to prevent future emails from us to land there. If you still can't find the email, enter your email into the form again and verify that you entered it correctly. You may have not received any email because you entered a wrong email address.

If you are not able to open up one of our free Soundbanks, you are most likely running an outdated version of Sylenth1, Serum or Spire. In that case, you simply need to update your VST's to their latest version.

All samples and presets for both paid and free products on this site are 100% royalty free. This means you are allowed to utilize them for commercial use.
For a more in-depth look into our copyright policy visit our copyright page here.

Please note: Repackaging or redistribution of our products is strictly prohibited.

No, they are not. The samples and presets used in our project files are. However, the project file itself, the musical content, the melodies and the song itself is copyrighted towards us. You can't simply take a project file, render it and release it as your song. For a more in-depth look into our copyright policy visit our copyright page here.

Please note: Repackaging or redistribution of our products is strictly prohibited.

If you have trouble opening a free template, you most likely run an outdated version of your DAW FL Studio, Ableton Live or Logic Pro X. In that case you simply need to update your DAW to the latest version in order to open our Project Files.

We always like to support producers who are trying to turn their hobby into a living. If you want to join our sound designer team and earn some money by simply creating sounds, you can apply using our business email business@stiickzz.pro. Make sure to keep your email short but let us know who you are in a few sentences, how many years of experiencing you have, if you have worked for another company already as a sound designer, if you create presets only or samples as well, what plugins you like to create presets for and anything else you think we would need to know about you.

We are always up for business collaborations, projects, partnerships and more. If you'd like to partner with us, please send us all the details to our business email business@stiickzz.pro.